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In the UK, the rate has gone up by 10% to 94%. They’re also more vocal when they receive poor service, and more likely to switch to another provider. Meanwhile, companies are doing a poor job of converting web site visitors…
Ste. Michelle Wine Estates has shifted from 90% in-person and 10% e-commerce to the reverse – 90% e-commerce and 10% in-person. This switch was necessary to protect customers and employees. It was only made possible through agile business processes enabled by Microsoft Dynamics 365 solutions. Check out this video to learn how they did it.
Although COVID-19 is having an enormous impact on commerce, the trend to sell online as well as in store has been around for a long time. The biggest change is that selling online is accelerating – rapidly. Your customers want it, and if…
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Building a content strategy is not hard, but it does take discipline. Read this article to learn how to create compelling, revenue-generating content during each stage of your customer’s buying process, then contact Henley Ridge Management Consulting Limited to kickstart your content strategy with Microsoft.
Harness your data to enable growth and innovation, not hinder them. Subscribe now to Henley Ridge Management Consulting Limited and receive the latest insights into how @MSFTDynamics365 and #Azure can empower your sales teams and digital strategies.
Siloed data sources can slow innovation to a crawl and lead to unfulfilling customer experiences. Watch how Helsana—a top Swiss insurance provider—reaped the full benefits of digital integration by using #Microsoft #Dynamics365 and #Azure. Then contact Henley Ridge Management Consulting Limited to learn more about Microsoft solutions.
Microsoft Azure enabled LV= to reduce in claims costs, an increase in revenue, and its NPS scores increased by a double-digit amounts. Contact Henley Ridge Management Consulting Limited to find out how Microsoft #Azure can help you fulfill your next step in digital transformation.
The flow of information from marketing to sales can go both ways. Sales reps hold useful insights into the customer profiles marketing is attempting to identify and target. Open new lines of communication with #Dynamics365.
It’s understandable, of course, but that’s not helping you if that’s your business, is it? Even when people do visit, you’re having to restrict the number of people at any one time and have additional costs too. The bigger players are closing branches,…